Rejection of product can be made by client for its poor quality within 3 days since the package was received, and product can be changed within 7 days since the package was received, but neither rejection nor change will be accepted unless solid proof supporting the claim has been provided, such as pictures in this regard etc. We can revise the design for free after 7 days since the package was received, but the freights are burdened by client. If the item is misshipped, DO PLEASE contact customer service of Udreamycostumes.com, and send the misshipped item back. The shipping fee of sending back the misshipped one would be payed by Udreamycostumes.com.